My Wi-Fi® password isn’t being accepted in the pairing process. What should I do?

During the pairing process, the App will join SNOO's Network, and SNOO will look for all nearby Wi-Fi® networks and offer a list of available networks to connect to. Select your preferred network and be sure to properly enter the corresponding password.

If you are still experiencing problems during this step, please click here to contact our Customer Care team. We’re happy to help!

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Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider.