Please make sure you have the latest version of the App. The latest is always available from the Apple® App Store or Google Play®.
If you misspelled your email address in the App, simply create a new account with your correct email address. Just open the App and click Sign Up. Then proceed to pair your mobile device with your SNOO or SNOObie.
If you want to use a different email address than you originally choose during signup but have successfully paired your mobile device with your SNOO or SNOObie, simply remove your SNOO or SNOObie from your account:
- Head over to the Profile icon at the bottom of your screen
- Select a Device to begin
- At the bottom, tap Remove Device to unpair and follow the on-screen prompts
After that, log out and sign up with the preferred email address and pair your devices again.
*Certain features and access are exclusive to the Premium Subscription of the App.
