Yes. As the original owner, you can log into the SNOO mobile app and perform a reset. This will delete your wireless network configuration, all SNOO settings, and mobile connection with SNOO...and allow SNOO’s new owner to build their own profile with SNOO. To complete a reset, go to the SNOO app and:
- Find the Setting icon at the bottom of your device’s screen
- Under Devices, click on Baby’s Profile
- Next, select Unpair SNOO to reset and follow the on-screen prompts
As the original owner of SNOO, your account will not be deleted as a result of the reset. To use SNOO at another time, simply pair SNOO to the app again.
If you’re not the original owner and you receive a message on the SNOO mobile app that reads, “This SNOO is already registered to a different account,” you’ll need to ask the original owner for their log-in credentials.
Please note that SNOO’s limited warranty is not transferable
. Please be sure to review our Limited Warranty on our website for further details.
If we can be of additional assistance, you may email us at email@example.com or call us:
UK Toll-Free +44 808 164 4528
France Toll-Free +33 800 90 05 20
Germany Toll-Free +49 80 0589 1896