I never received my package. What do I do?

We are so sorry to hear you have not received your package. 

Have you received your shipping confirmation email? If so, please click on the link in the email to track your package. 

If you can't locate your confirmation email, or if the tracking page indicates that your package has been delivered but you have not received it, please contact our Customer Care for further assistance.

Click here to submit a request.

If you receive a call from the shipping carrier that your package is out for delivery, you can track the package via the tracking number provided or call the listed carrier for more information.

If you did not purchase your order through happiestbaby.eu, please contact the authorized retailer for more information.

Have more questions? Submit a request

Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider.