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I misspelled my email address in the Mobile App. How can I fix it?

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Happiest Customer Care Team

If you incorrectly typed your email address during sign-up but have successfully paired your mobile device with your SNOO, simply reset your SNOO…

  1. Head over to the Setting icon at the bottom of your screen
  2. Under the Devices category, click on Baby’s SNOO to begin
  3. At the bottom, you will select Unpair SNOO to reset and follow the on-screen prompts

Reset_SNOO_-_for_FAQ.png

If you are not able to log into your account with the correct email, please click here to contact Customer Care. We are happy to help!

If you have not completed the pairing process yet, you can simply create a new account with your correct email address. Just open the App and click Sign Up. Then proceed to pair your mobile device with your SNOO.

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Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider.

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