1. Happiest Baby Europe
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  3. Troubleshooting

My SNOO device password is not being accepted in the pairing process. What should I do?

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Happiest Customer Care Team

You will not be provided a SNOO Wi-Fi® password, as the app will auto-join to SNOO’s network! Please make sure you have the latest version of the App. The latest is always available from the Apple® App Store or Google Play®.

If you are still experiencing problems during this step, please click here to contact Happiest Baby Customer Care. We are happy to help!

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Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider.

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