Please try to describe your request in detail so our team may best assist you. Please include your order number if you have one.
If you are inquiring about multiple products, please select just one and include the others in your detailed return reason.
All babies are unique and some require some more adjustments to improve sleep in SNOO. It can be hard to figure out exactly which tips to try with your little one, but our dedicated Sleep Consultants are here to offer personalized guidance. Please check this box to schedule a FREE sleep consultation or get tips on how best to use SNOO.
For pre-purchase/rental questions, select which you are interested in
If your request is related to items in multiple orders, please check Multiple Orders or items box
All order inquiries, returns, and product support requests should have an order number. Please enter N/A if you do not have an order number.
Check this if you have multiple orders or items to report
Please write the additional order numbers if the items are from different orders. If the items are from a single order, please leave this blank.
If your request is about only one item, please leave this blank
If you need more time to see how the SNOO is working for your baby, our dedicated Sleep Consultants are here to offer personalized guidance and can extend your trial. You can schedule a callback here: https://calendly.com/ccautomation-happiestbaby/30min
To schedule a sleep consultation with a specialist, please use this link https://calendly.com/ccautomation-happiestbaby/30min
The more you can tell us, the better! For example: What calms your baby down when SNOO doesn't? When is your little one’s usual bedtime and last nap? etc.
All returns and product support requests require a serial number. If you do not have a SNOO Serial Number, enter N/A.
Please type in the manufacture date from the swaddle tag, the serial number on the bottom of an electronic item, or a 4-digit LOT from a power cord.
